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Encore Speaks

Dean Waskowiak - President

55 Words To Better Customer Service

There are probably reams of paper and digital information that can be found about customer service.

Kris Spelce - Senior 3D Generalist/Editor

What is 3D and is it right for you?

As senior 3D generalist and editor at Encore, I believe that 3D, also called CGI, is a very fascinating, fun and valuable asset when it comes to promoting certain brands and businesses. I could talk forever about 3D and how exciting it is, but I'm going to try to keep this short and sweet.

Jennifer Yates - Internet Marketing & Web Manager

Timeline is live on Facebook!

After months of legal issues, Facebook's Timeline was made available to the public in late December. Timeline is a new way of organizing and viewing your activity on Facebook.

Johnny Martin - Senior Web Developer

Responsive Web Design

As the Senior Developer here at Encore Multimedia, I try to keep us up to speed in regards to the newest and greatest Web technologies available. It’s a responsibility that I think is very important to us, and our clients. One of the newest Web design trends out there is one started by Ethan Marcotte, called Responsive Web Design.

Jennifer Yates - Internet Marketing & Web Manager

What happened to Facebook's Timeline?

Last September “Timeline” was announced at the Facebook F8 Developer Conference. CEO Mark Zuckerberg said [this is] "the story of your life". Hailed to be beautifully designed, chronologically ordered and just overall cool, I was anxious to try this out for myself and our clients.

Michelle Sartain - Senior Account Manager

Enhance Your Agency-Client Relationships for the "New Normal"

The following article was written by Michael Baer, the developer of "Stratecution," a new way to think about marketing in the digitally-led "new normal." In the article, Baer outlines ten ways to drive stronger agency-client relationships focused on mutual success. As we all know, the new marketing world is a demanding place — and it demands that agencies adapt and change their approaches in managing and keeping clients. Adapting to this new business-focused, results-oriented mindset could definitely deliver big opportunities for long-term gain. Enjoy!